Wednesday, December 2, 2009

Defining IT Governance

The differences between success and failure in today's high technology environment, for many organizations, are based on the IT governance framework they adopt. IT governance recognizes that information technology is what drives today's businesses. Implementing a framework of best practices to support and to efficiently run an organization's IT infrastructure facilitates an IT department's efforts to effectively carry out its objectives, while closely monitoring any bottlenecks along the way.

There are numerous vendor neutral governance frameworks that have been widely adopted by large IT departments. The most widely recognized and adopted for IT governance are Control Objectives for Information and Related Technology (CobiT) and ITIL:

CobiT is a best practices framework developed by the IT Governance Institute (ITGI). CobiT's best practices focus on the control and measurability of IT. Tools are provided to assess and measure all aspects of IT within the thirty-four identified CobiT processes. Increasingly, CobiT standards are adopted as best practices in the governance of information, IT, and risk. For CobiT, the purpose of IT governance is to ensure that IT's performance meets the following objectives.

* For IT to be aligned with the enterprise and to realize the promised benefits
* For IT to enable the enterprise by exploiting opportunities and maximizing benefits
* For IT resources to be used responsibly
* For IT-related risks to be managed appropriately



ITIL is a set of best practices documents and standards originally developed by the UK Government of Commerce, and directed at IT service management. ITIL is organized into a series of best practices referring to service support, service delivery, planning to implement service management, information and communications technology (ICT) infrastructure

PPM's Role in IT Governance

By nature, internal IT departments are project-centric. Consequently, the tools implemented to manage projects and their operational realities play a central role in the governance of all IT activities. PPM vendors have seized the opportunity to address this growing area of IT governance. PPM tools provide IT organizations with the ability to implement governance strategies while ensuring that the processes in place are adhered to by all relevant parties. PPM tools contribute to IT governance by providing the following core components.

1. Portfolio planning and selection allows vendors to align their IT processes with strict controls on the planning of projects within the context of the portfolio. Risk, cost, and benefit analysis, as well as what�if scenario reports, contribute to the IT governance adage of maximizing return on investment (ROI).

2. Executing best practices provides flexible resource utilization, project planning, time tracking, collaboration, and business intelligence functionality in line with best practice methodologies outlined by an IT department's governance framework.

3. Assessment of performance and cost allows IT organizations to evaluate the true cost and benefit that a portfolio of projects contributes to the future incorporation of best practices and standard processes put in place. Portfolio analysis, project accounting, and real time system tracking of works, projects, and cost facilitate IT organizations' ability to measure compliance with internal policies, as well as external compliance regulation (such as SOX).

These components ensure that from inception to planning, execution, and post-assessment of projects, an IT organization's governance framework is in line with its business objectives from a cost and benefit perspective.

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